Our Mission: Family Service of Roanoke Valley improves life and restores hope to the most vulnerable of our neighbors, from the very youngest children to the oldest adults, through prevention, counseling and support services.
Our Vision: Strengthen families. Heal trauma. Restore hope.
We recognize inherent strengths in every individual and assume positive intent in every interaction.
· We value professional and ethical behavior.
· We value clear, direct and respectful communication.
· We value creativity and innovation.
· We value quality in our program services and our interactions with the community.
· We value diversity and cultural sensitivity.
· We value being part of a caring community.
Family Service of Roanoke Valley is a private, not-for-profit organization that has provided critical human services to Roanoke Valley residents since 1901. Family Service is governed by a local volunteer board of directors and is a partner agency of the United Ways of Roanoke Valley and Franklin County. Family Service continues to provide vital services thanks to the philanthropic support of the community. Contributions to Family Service are fully tax-deductible. We also offer several volunteer opportunities. For more information about how to support Family Service or to volunteer, please call 563-5316 x3032.
Family Service is a member of the Alliance for Children and Families and the Family Service Council of Virginia. Agency services are accredited by the Council on Accreditation (COA).
360 Campbell Avenue, S.W.
Roanoke, VA 24016
Roanoke Office Hours:
Monday - Wednesday 8:30am to 8:00pm
Thursday - 8:30am to 6:00pm
Friday - 8:30am to 5:00pm
Rocky Mount Office
5 East Court Street, Suite 204
Rocky Mount, VA 24151
Rocky Mount Office Hours:
Monday - Thursday 9:00am to 5:00pm